Shipping policy

Last updated: September 21, 2026

Free worldwide shipping

Every order ships free, with no minimum purchase, to every destination we serve.

Delivery timeline

  • Order processing: 1–3 business days
  • Delivery: 7–12 business days after dispatch

Business days are Monday to Friday, excluding public holidays. During peak seasons, sales events or periods of carrier disruption, delivery may take slightly longer. Delivery times are estimates and are not guaranteed.

No extra fees on delivery

All orders are shipped with import duties and customs fees already covered. You will not be asked to pay anything additional when your package arrives. Any sales tax or VAT required in your region is shown at checkout.

Order updates and tracking

After you place your order, you will receive an order confirmation email. We will keep you updated by email while your order is being processed and shipped. Your tracking number is sent as soon as your package is scanned by the local delivery carrier. From that point, tracking gives you accurate, real-time delivery information.

Shipping address

Please make sure your shipping address is complete and correct at checkout. If you need to change it, contact us before your order is dispatched. We are not responsible for orders delivered to an incorrect or incomplete address provided at checkout.

Delays

If we are unable to ship your order within the stated timeframe, we will notify you by email. You may then choose to wait for your order or cancel it for a full refund.

Lost packages

If your order has not arrived and its tracking has not updated for 10 business days after the latest estimated delivery date, contact us. Once the carrier confirms the package is lost in transit, we will send you a replacement at no additional cost.

Package marked as delivered

If tracking shows your package as delivered but you cannot find it, we recommend that you:

  • Check around your property, mailbox, reception or any safe place where carriers usually leave parcels
  • Ask neighbors or other members of your household
  • Wait 24–48 hours, as carriers sometimes mark packages as delivered shortly before they arrive
  • Contact the local carrier directly with your tracking number

When the carrier confirms delivery to the address provided, the order is considered fulfilled. Responsibility for the package then passes to the customer. We are happy to share any tracking information that helps you with a claim to the carrier.

Multiple items

Orders containing several items may occasionally arrive in separate packages. If this happens, we will let you know.

Contact

For any shipping question, email contact@varsy.store or message us through the chat on our website.